We’re proud to supply worldwide delivery companies that presently function in over 200 nations and islands world broad. Nothing means extra to us than bringing our prospects nice worth and repair. We’ll proceed to develop to fulfill the wants of all our prospects, delivering a service past all expectation anyplace on the earth.
How do you ship packages?
Packages from our warehouse in China can be shipped by ePacket or EMS relying on the burden and measurement of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Sure. We offer free delivery to over 200 nations all over the world. Nonetheless, there are some places we’re unable to ship to. Should you occur to be situated in a kind of nations we’ll contact you.
What about customs?
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We’re not accountable for any customized charges as soon as the objects have been shipped. By buying our merchandise, you consent that a number of packages could also be shipped to you and will get customized charges after they arrive to your nation.
How lengthy does delivery take?
Delivery time varies by location. These are our estimates:
Do you present monitoring data?
Sure, you’ll obtain an electronic mail as soon as your order ships that comprises your monitoring data. Should you haven’t obtained monitoring information inside 5 days, please contact us.
My monitoring says “no data out there in the intervening time”.
For some delivery corporations, it takes 2-5 enterprise days for the monitoring data to replace on the system. In case your order was positioned greater than 5 enterprise days in the past and there may be nonetheless no data in your monitoring quantity, please contact us.
Will my objects be despatched in a single package deal?
For logistical causes, objects in the identical buy will generally be despatched in separate packages, even for those who’ve specified mixed delivery.
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You probably have some other questions, please contact us and we’ll do our greatest that can assist you out.
All orders might be cancelled till they’re shipped. In case your order has been paid and you want to make a change or cancel an order, you need to contact us inside 12 hours. As soon as the packaging and delivery course of has began, it could actually not be cancelled.
Your satisfaction is our #1 precedence. Due to this fact, you possibly can request a refund or reshipment for ordered merchandise if:
- Should you did not obtain the product inside the assured time( 45 days not together with 2-5 day processing) you possibly can request a refund or a reshipment.
- Should you obtained the unsuitable merchandise you possibly can request a refund or a reshipment.
- If you do not need the product you’ve obtained chances are you’ll request a refund however you need to return the merchandise at your expense and the merchandise should be unused.
We do not concern the refund if:
- Your order didn’t arrive resulting from components inside your management (i.e. offering the unsuitable delivery deal with)
- Your order didn’t arrive resulting from distinctive circumstances outdoors the management of High House Membership (i.e. not cleared by customs, delayed by a pure catastrophe).
- Different distinctive circumstances outdoors the management of https://www.tophomeclub.com
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*You’ll be able to submit refund requests inside 15 days after the assured interval for supply (45 days) has expired. You are able to do it by sending a message on Contact Us web page
If you’re authorized for a refund, then your refund can be processed, and a credit score will mechanically be utilized to your bank card or unique technique of cost, inside 14 days.
If for any motive you wish to alternate your product, maybe for a unique measurement in clothes. You need to contact us first and we’ll information you thru the steps.
Please don’t ship your buy again to us until we authorise you to take action.
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